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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shawna Bracken

Shawna Bracken

October 2, 2024

5  out of  5
rating by Shawna Bracken
"Always super helpful! I've been with them for years and they have always treated me excellent. Had to call today for some documents and Becca jumped right into action. Truly kind people."
We responded:
"You are so kind to reach out & give us a shout out! Bekah is truly dedicated & does an awesome job for our clients! We appreciate your business. All the best, Kim "
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Monica Ball

April 19, 2024

5  out of  5
rating by Monica Ball
"Very friendly and helpful!"
We responded:
"Thank you for the kind words and 5-star review Monica!"
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Claire Miko

April 19, 2024

5  out of  5
rating by Claire Miko
"Free biddles thank you!"
We responded:
"Thank you for the 5-star review Claire!"
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donald miller

November 1, 2023

5  out of  5
rating by donald miller
"Best insurance company soo far"
We responded:
"Thank you!"
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David Speicher

October 16, 2023

5  out of  5
rating by David Speicher
"Been dealing with her and Her and her Dad for 40+ years. Have always been there and easy to deal with."
We responded:
"David, thank you for the 5-star review!"
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Danea Evans

September 30, 2023

5  out of  5
rating by Danea Evans
"Springer State Farms have really wonderful people working for them !! We switched from All-State and it was the best move I made! Erin is the best!"
We responded:
"Danea, thank you for the kind words and 5 -star review!"
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Christine Onderko

September 30, 2023

5  out of  5
rating by Christine Onderko
"Kim Springer and her team are awesome"
We responded:
"Christine, you are awesome! Thank you for the 5-star review!"
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Rhonda Branick

September 30, 2023

5  out of  5
rating by Rhonda Branick
"Great wonderful service"
We responded:
"Thank you Rhonda!"
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Briana Becquet

September 30, 2023

5  out of  5
rating by Briana Becquet
"Love them"
We responded:
"Thank you Briana!"
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Patty Becquet

September 30, 2023

5  out of  5
rating by Patty Becquet
"Wonderful staff"
We responded:
"We are happy to help! Thank you Patty!"
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Seth McMullen

July 3, 2023

5  out of  5
rating by Seth McMullen
"Best service ever! The entire staff is friendly, prompt and courteous! Very helpful 😊"
We responded:
"Seth you are kind to drop us a 5 star review!! Your recognition of my team's hard work & dedication is appreciated! All the best! "
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Miranda Powell

June 23, 2023

5  out of  5
rating by Miranda Powell
"I love my insurance company. They girls in the office are great. Every time I call they handle my every need and are friendly. Kim springer state farm is the best in the area would recommend them to anyone"
We responded:
"Hey Miranda! You are kind to say such nice things! It means a lot that you took the time to give us 5 stars! Appreciate you! All the best! "
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Joe Shawarby

June 19, 2023

5  out of  5
rating by Joe Shawarby
"Very helpful people especially Theresa. She's amazing."
We responded:
"Joe, thank you for the kind words and the 5-star review!"
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Taylor Stewart

March 10, 2023

5  out of  5
rating by Taylor Stewart
"Saves me money and hassle!"
We responded:
"Taylor, thank you for the 5-star review! We are happy we can save you money and make things easy."
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Gavin Grimaldi

December 6, 2022

5  out of  5
rating by Gavin Grimaldi
"Jessica was awesome with getting my claim processed quickly! Thank you!"
We responded:
"Hi Gavin! Thank you for the 5-star review! I am so glad to hear the wonderful experience you had with Jessica. We know accidents can be stressful and we are glad she was able to help with your claim."
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Mike Schenk

July 21, 2022

5  out of  5
rating by Mike Schenk
"Jess is simply the best. Called after the accident occurred, had a claim number within minutes. She took care of getting the rental lined up and walks you through every step of the process. She treats you like family, even followed up to see if I needed anything else or had any questions. They take the stress our of a bad situation and help you get back to normal as quickly as possible. Highly recommended!!"
We responded:
"Dear Mike, thank you for taking the time to leave us a review. I am so glad to hear the wonderful experience you had with Jess. We know accidents can be stressful and we are so glad she was able to provide relief. Thank you!"
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Julianne Bishop

June 23, 2022

5  out of  5
rating by Julianne Bishop
"Kim’s the best"
We responded:
"Julianne, thank you for the nice comment and leaving us a 5 star review. We really appreciate you!"
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Amy Patterson

April 18, 2022

5  out of  5
rating by Amy Patterson
"I’ve been insured through statefarm for many years. Great customer service!!"
We responded:
"Amy, Thanks so much for the review! We go above and beyond and always strive for the best customer service, glad to hear you’re happy!"
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Stacy Frank

February 1, 2022

5  out of  5
rating by Stacy Frank
"Not only am I saving money every month compared to my old insurance, but they took care of canceling my old policy for me!"
We responded:
"Stacy, Apologies for the delay, there was a glitch with Google Business reviews. Thanks for the stellar review! We're thrilled we were able to help you save without compromising on your coverage. We'll happily go out of our way to help a client whenever possible!"
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Teri Verbosky

February 1, 2022

5  out of  5
rating by Teri Verbosky
"Everyone is so nice and helpful. They answered all my questions and helped me find the right insurance. So glad I switched to StateFarm!"
We responded:
"Teri, Apologies for the delay, there was a glitch with Google Business reviews. Thanks for taking the time out of your day to leave a review! We are unique in the way we work hard to be sure you have the right coverage!! We're so glad that we were able to help you find what's best for you and that you had a great experience!"
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Ben Eckenrode

January 31, 2022

5  out of  5
rating by Ben Eckenrode
"Kim Springer and her staff are knowledgeable, helpful, and friendly. I highly recommend their services."
We responded:
"Ben, Apologies for the delay, there was a glitch with Google Business reviews. We appreciate the 5 star review & your business! We're so glad to hear that you had such a great experience with our team!"
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Gregory Riffer

January 29, 2022

5  out of  5
rating by Gregory Riffer
"Very Professional treated me like family"
We responded:
"Gregory, Apologies for the delay, there was a glitch with Google Business reviews. Wow 5 stars! You are kind to drop us such a great review! Appreciate your business!"
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Meghan Mccabe

January 28, 2022

5  out of  5
rating by Meghan Mccabe
"If you are a client of Kim Springer, you know you will be taken care with any and all needs. The whole office is wonderful and I can’t recommend them enough!! 10/10 customer service and a staple business in the community."
We responded:
"Meghan, Apologies for the delay, there was a glitch with Google Business reviews. You are so kind to give us such a nice review! We really take pride in our exceptional customer service and are so glad you had such a great experience with our team!"
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Heather Gehosky

January 28, 2022

5  out of  5
rating by Heather Gehosky
"Rebekah Gehosky is THE most honest and knowledgeable insurance associate I have ever had and I have had A LOT of insurance associates. She will go the extra mile to ensure you have the most coverage that not only fits your budget but also will NOT over cover you just for a "sale". Very trusting office. Go see Rebekah Gehosky!"
We responded:
"Heather, Apologies for the delay, there was a glitch with Google Business reviews. Thanks for taking the time out of your day to leave a review and give Rebekah a shoutout! We pride ourselves in always being honest and upfront with our clients and always acting in their best interest. We are unique in the way we work hard to be sure you have the right coverage! We're so happy that you had a great experience with our team!"
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n3xcc

January 28, 2022

5  out of  5
rating by n3xcc
"Kim and the office staff in the Ebensburg office have been nothing but professional when reviewing our homeowners policy to make sure it has kept up with our needs over the years. They suggested changes to our policy to address coverage gaps that our former agent(s) never advised me about. I'm sure glad one of those 'issues' never cropped up as I would have NOT been covered. Thank you Michele and everyone involved that helped with the transition process."
We responded:
"Apologies for the delay, there was a glitch with Google Business reviews. Thanks for taking the time out of your day to leave a review and give Michele a shoutout! We are unique in the way we work hard to be sure you have the right coverage!! We're so glad that we were able to help you find what's best for you and that you had a great experience!"